Openreach ACCN :          OR 059
 
   
New      
Effective Date 21-Jan-08    
Notification Date 20-Dec-07      
OPENREACH ACCESS CHARGE CHANGE NOTICE
ACCN NUMBER: OR 059
PRODUCT: Wholesale ISDN30 EMP Requirements
EFFECTIVE DATE: 21-Jan-08
SUBMITTED TO OFCOM ON:   20-Dec-07
 Price List
 
   
 Section : Service Products    
 Product : Non Standard Lines    
 Page : Short Duration Lines    
 Reference : 4.2.3      
Price
  Operative From Until Supplementary Connection Charge - per New Provide or Reconnection
£ (Ex VAT)
Short Duration Lines Supplementary Charge
Applicable to all products except Wholesale ISDN30
01.01.2007   £75.00
  Operative From Until Supplementary Connection Charge - per New Provide or Reconnection - per 2 Mbit/s Bearer
£ (Ex VAT)
Short Duration Lines Supplementary Charge
Applicable to Wholesale ISDN30
-  Only available via the EMP interface (WLR3)
21.01.2008   £440.00
 Price List
 
   
 Section : Wholesale Line Rental  
 Product : Wholesale ISDN30  
 Page : Business Continuity Services  
 Reference : 1.4.8.      
Business Continuity Services
The following charges are additional to the full connection and rental charges for standard permanent Wholesale ISDN30 service. 
Out of Area Service  -  Only available via the EMP interface (WLR3)
For Out of Area Service normal ISDN30 Connection and Rental charges apply.  In addition Out of Area Charges apply. (Note: Distances are measured to nearest km rounded up and are calculated as radial distances.)
 
  Operative Date Until Fixed Rental Rental
per km
£ Exc VAT £ Exc VAT
Per Qtr Per Qtr
Wholesale ISDN30 Out Of Area per 2M Bit/s Bearer 21.01.2008   81.00 24.00
 
Alternative Routing  -  Only available for new supply via the EMP interface (WLR3)
Alternative Routing gives customers connection to their normal serving exchange over two different routes involving different cables and/or ducts (if available) and/or building entry points (if available), to a level requested by the customer.
Full ISDN30 connection and rental charges apply for channels which have been alternatively routed, the first alternatively routed transmission bearer attracting the New Installation Charge. In addition there is a minimum requirement for 8 channels on both the main and alternative route.
Where new network build is required, e.g.new ducts or fibre, Excess Construction Charges will apply and can be found in `Excess Construction Charges' in the Service Products section of this Price List at :
http://www.internal.openreach.co.uk/orpg/pricing/serviceproducts.do
Diverse Routing   -  Only available for new supply via the EMP interface (WLR3)
Diverse Routing gives customers connection to a second exchange designated by Openreach, in addition to that used for their normal ISDN30 service. This provides two different routes involving different cables and serving exchanges and different ducts (where possible) and building entry points (if available).
Full ISDN30 connection and rental charges apply for channels which have been diversely routed, the first diversely routed transmission bearer attracting the New Installation Charge. In addition there is a minimum requirement for 8 channels on both the main and diverse route.
Two options are available for supplying this:
Where new network build is required, e.g.new ducts or fibre, Excess Construction Charges will apply and can be found in `Excess Construction Charges' in the Service Products section of this Price List at :
http://www.internal.openreach.co.uk/orpg/pricing/serviceproducts.do
For this option Out of Area charges will apply.
Wholesale ISDN30 Site Assurance 
Site Assurance enables Communication Provider End users to have their calls rerouted to an alternative site if their normal site becomes unusable for any reason. This can be achieved by: 
Wholesale ISDN30 Site Assurance Option 1
Use of basic call diversion to route all calls to a pre-arranged single number. 
  Operative Date Until Rental
£ Exc VAT
Per Qtr
For each Wholesale ISDN30 channel at the assured site associated with the telephone number whose calls are to be diverted  01.09.2004    6.00
Where site assurance is applied to a group of channels in a number group, all channels in that group must be invoked together.    In addition: 
Call charges will be raised for the diverted part of each call when the diversion is activated. 
Wholesale ISDN30 Site Assurance Option 2 - Only available for new supply via the EMP interface (WLR3)
Full ISDN30 connection and rental charges apply for channels at the standby site, i.e. the first transmission bearer attracting the New Installation Charge. In addition there is a minimum requirement for 8 channels on both the main and standby sites.
Additional charges will apply if the standby site requires Out Of Area routing and/or Excess Construction Charges.
In addition Site Assurance Option 2 charges will apply.
  Operative Date Until Rental
£ Exc VAT
Per Qtr
For each Wholesale ISDN30 2 Mbit/s transmission bearer at both the main and assured the assured site(s) associated with the telephone number whose calls are to be diverted  21.01.2008   15.00
Where site assurance is applied to a group of channels in a number group, all channels in that group must be invoked together.
DDI Dual Parenting  -  Only available for new supply via the EMP interface (WLR3)
(Note DDI Dual Parenting price does not include any element of line charges or DDI number charges, these are charged seperately)
DDI dual parenting is an option that enables ISDN 30 DDI to continue operating in the event of a customers local exchange failure. This is done by connecting the customer to 2 separate local exchanges but keeping the same DDI telephone number range across both exchanges. The DDI Dual Parenting service is only available for DDI ranges of a minimum 1000 DDI numbers and in blocks of 1000. i.e. 1000, 2000, 3000 etc. 
Connection to the two Dual Parenting switches may use normal installations, Out of Area service, Diverse Routing or Site Assurance Option 2 and these would be charged separately.
  Operative Date Until Connection or subsequent change Rental
£ Exc VAT £ Exc VAT
Per Qtr Per Qtr
DDI Dual Parenting per DDI number range
(minimum entry level 1000 DDI's and in blocks of 1000)
Charged per Main Billing Number
01.07.2003  20.01.2008   1000.00
21.01.2008   400.00 30.00
 Price List
 
   
 Section : Wholesale Line Rental  
 Product : Wholesale ISDN30  
 Page : Connection Prices  
 Reference : 1.4.1.      
WHOLESALE ISDN30 CONNECTION CHARGES Note (d)
(d) Customers can request delivery of Wholesale ISDN30 using fibre only via the EMP interface (WLR3).  If this is requested Excess Construction Charges will be applicable and the ECC Survey Charge will be raised in all cases detailed at:
 Price List
 
   
 Section : Wholesale Line Rental  
 Product : Wholesale ISDN30  
 Page : Cancellation Charges  
 Reference : 1.4.4      
Cancellation Charges
CANCELLATION PRIOR TO CUSTOMER CONFIRMED DATE (CCD) 
 THIS CHARGE IS NOT SUBJECT TO VAT
Cancellation charges will be raised if an order for Wholesale ISDN30 has been received from the Communication Provider and the order is subsequently cancelled before the Customer Confirmed Date (CCD). The charges are calculated based upon the number of clear working days between the date the cancellation request is received by Openreach and the CCD. The request needs to be made in writing by the Communications Provider.
The cancellation charge is expressed as a percentage of the total connection charge including the new installation charge and individual channel connection charges as follows:
Clear Working days before CCD
(Not including Weekend and Bank Holidays)
Operative Date Until Percentage of Connection Charge
%
1 or less  01.07.2003    90%
2-4 01.07.2003    75%
5-6 01.07.2003    60%
7-14 01.07.2003    30%
15 or more  01.07.2003    0%
The full cost of any additional work (e.g. duct) that is separately identified on the survey and agreed by the Communication Provider and which has been specifically incurred for the order by the time of the cancellation will be recovered in addition to the cancellation charge. If Openreach fails to meet the CCD and the Customer cancels the order, then a charge will not be raised. 
SUSPENSION OR DELAY BY CUSTOMER FOR WHOLESALE ISDN30 
All cancellation charges are exempt from VAT. 
A Customer is permitted 3 changes to a Customer Confirmed Date (CCD), but only prior to the installation of the bearer. If the bearer has not been installed and the 3rd CCD has elapsed, then the order will be cancelled and a cancellation charge of 90% of the connection charge will be raised. The cancellation charge is expressed as 90% (percent) of the total connection charge including the new installation charge and individual channel connection charges.
The following is is not applicable to orders placed on the EMP interface (WLR3) and is for use where there is a break in service such as Change of Address, conversion from one line type to Wholesale ISDN30 etc.
If the Customer requests a delay or suspension and the CCD has already been reached, the Customer will be given 25 days to take up the service. At this stage, no changes to the CCD are permissible. If the Customer still does not take up the service, cancellation charges will apply. The cancellation charge raised will be £2000.00(Exc. VAT), for up to 30 channels, £3000.00 (Exc. VAT), up to 60 channels and £4000.00 (Exc. VAT), for 61+ channels. 
    British Telecommunications plc
    Registered office:
    81 Newgate Street
    London EC1A 7AJ
    Registered in England and Wales No. 1800000
Date:  20 December 2007   www.openreach.co.uk