Openreach ACCN : OR 042 | ![]() |
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New | ||||||||
Effective Date | 21-May-07 | |||||||
Notification Date | 20-Apr-07 | |||||||
OPENREACH ACCESS CHARGE CHANGE NOTICE | ||||||||
ACCN NUMBER: | OR 042 | |||||||
PRODUCT: | WLR Maintenance Options and WLR Expedited Repair | |||||||
EFFECTIVE DATE: | 21-May-07 | |||||||
SUBMITTED TO OFCOM ON: | 20-Apr-07 | |||||||
The existing Openreach price pages for WLR Maintenance Options Charges are being merged into one document, from the existing two. | ||||||||
This exercise is not changing any price or terms and conditions of the product but is being done to simplify the price pages. | ||||||||
The existing pages are “5.4.1 For Wholesale Access or Wholesale Digital Access Lines ” and “5.4.2 For Wholesale ISDN30 Products” will be replaced by a single “5.4.1 WLR Maintenance options Charges” page | ||||||||
In addition this notice details the new Expedited Repair Product | ||||||||
Price List | ![]() |
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Section : | Common Portfolio Products | |||||||
Product : | Maintenance Options | |||||||
Page : | For Wholesale Line Rental Products | |||||||
Reference : | 5.4.1 | |||||||
Maintenance Options For Wholesale Line Rental products | ||||||||
Three levels of fault repair are available with the Wholesale Line Rental products as defined in the contracts. | ||||||||
Where Openreach Personnel are working on a fault at the end of working hours it may be possible for work to continue without a break at the SP's request, however this will only be possible if Openreach Personnel are available. Openreach may make an additional charge for such work. | ||||||||
Operative Date | Until | Maintenance Option | ||||||
Level 1 | Level 2 | Level 3 | ||||||
Exc VAT £(pq) |
Exc VAT £(pq) |
Exc VAT £(pq) |
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Wholesale Access - per line | 11.05.2005 | N/A | £3.39 | £9.30 | ||||
Wholesale Digital Access - per line (which equals 2 channels) | 11.05.2005 | N/A | N/A | £9.30 | ||||
Wholesale ISDN30 (Per channel) | 01.07.2003 | N/A | N/A | £6.30 | ||||
In the case of failed appointments at end-customer premises (eg. no access possible for visiting Openreach engineer at agreed appointment time), Time Related charges will be payable with a minimum time charge of 1 hour. See Time Related Charges for prices. | ||||||||
Expedited Repair (Only available for faults via the EMP interface). | ||||||||
This Price is per fault clear per line. | Operative Date | Until | Per Occasion Per Line |
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£ Ex VAT | ||||||||
Expedite Repair | - Fixed within 24 hours | 21.05.2007 | £400.00 | |||||
- Fixed after 24 hours but before 30 hours | 21.05.2007 | £300.00 | ||||||
- Fixed after 30 hours but before 36 hours | 21.05.2007 | £200.00 | ||||||
- Fixed after 36 Hours | 21.05.2007 | £0.00 | ||||||
Openreach will aim to clear a Failure of the Service within the period defined in the price table following the Communication Provider reporting the Failure of the Service to Openreach and requesting an Expedited Repair or on a later date agreed by both parties. If Openreach fails to do this the charge for this Expedited repair will be reduced as defined in the table above. | ||||||||
Openreach reserves the right to limit the number of Expedited Repairs e.g. at times of high fault rates due to bad weather. | ||||||||
The customer must commit to provide 24 hour access at the end-user’s premises. If commitment is given but access is not available the customer will still be charged for this product. | ||||||||
British Telecommunications plc | ||||||||
Registered office: | ||||||||
81 Newgate Street | ||||||||
London EC1A 7AJ | ||||||||
Registered in England and Wales No. 1800000 | ||||||||
Date: 20 April 2007 | www.openreach.co.uk |