Openreach ACCN :          OR 042
 
   
New      
Effective Date 21-May-07    
Notification Date 20-Apr-07      
OPENREACH ACCESS CHARGE CHANGE NOTICE
ACCN NUMBER: OR 042
PRODUCT: WLR Maintenance Options and WLR Expedited Repair
EFFECTIVE DATE: 21-May-07
SUBMITTED TO OFCOM ON:   20-Apr-07
The existing Openreach price pages for WLR Maintenance Options Charges are being merged into one document, from the existing two.
This exercise is not changing any price or terms and conditions of the product but is being done to simplify the price pages.
The existing pages are  “5.4.1 For Wholesale Access or Wholesale Digital Access Lines ” and “5.4.2 For Wholesale ISDN30  Products”  will be replaced by a single “5.4.1 WLR Maintenance options Charges” page
In addition this notice details the new Expedited Repair Product
 Price List
 
   
 Section : Common Portfolio Products    
 Product : Maintenance Options    
 Page : For Wholesale Line Rental Products    
 Reference : 5.4.1      
Maintenance Options For Wholesale Line Rental products
Three levels of fault repair are available with the Wholesale Line Rental products as defined in the contracts.
Where Openreach Personnel are working on a fault at the end of working hours it may be possible for work to continue without a break at the SP's request, however this will only be possible if Openreach Personnel are available. Openreach may make an additional charge for such work.
 
  Operative Date  Until Maintenance Option
Level 1 Level 2 Level 3
Exc VAT
£(pq) 
Exc VAT
£(pq) 
Exc VAT
£(pq)
Wholesale Access - per line 11.05.2005   N/A £3.39 £9.30
Wholesale Digital Access - per line (which equals 2 channels) 11.05.2005   N/A  N/A  £9.30
Wholesale ISDN30 (Per channel)   01.07.2003    N/A  N/A  £6.30
In the case of failed appointments at end-customer premises (eg. no access possible for visiting Openreach engineer at agreed appointment time), Time Related charges will be payable with a minimum time charge of 1 hour. See Time Related Charges for prices.
Expedited Repair (Only available for faults via the EMP interface).
This Price is per fault clear per line. Operative Date Until Per Occasion
Per Line
£ Ex VAT
Expedite Repair  - Fixed within 24 hours 21.05.2007   £400.00
- Fixed after 24 hours but before 30 hours  21.05.2007   £300.00
- Fixed after 30 hours but before 36 hours 21.05.2007   £200.00
- Fixed after 36 Hours 21.05.2007   £0.00
Openreach will aim to clear a Failure of the Service within the period defined in the price table following the Communication Provider reporting the Failure of the Service to Openreach and requesting an Expedited Repair or on a later date agreed by both parties.  If Openreach fails to do this the charge for this Expedited repair will be reduced as defined in the table above.
Openreach reserves the right to limit the number of Expedited Repairs e.g. at times of high fault rates due to bad weather.
The customer must commit to provide 24 hour access at the end-user’s premises.  If commitment is given but access is not available the customer will still be charged for this product.
    British Telecommunications plc
    Registered office:
    81 Newgate Street
    London EC1A 7AJ
    Registered in England and Wales No. 1800000
Date:  20 April 2007   www.openreach.co.uk